Privacy Policy
Last updated: 07/06/26
At MeetSara (“we”, “our”, or “us”), this Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to this policy.
1. Information We Collect
– Information you provide: name, email address, phone number, business name, and any details you share when you contact us, fill out a form, or sign up for our services.
– Call and message data: if you use our AI receptionist service, we process call recordings, transcripts, voicemails, and message logs on your behalf so the service can function.
– Website data: basic analytics such as pages visited, browser type, and referring pages.
2. How We Use Your Information
– To provide, operate, and improve our services
– To respond to your questions and requests
– To send service notifications, appointment and demo reminders, promotional offers, and other updates you have opted in to receive
– To bill for services and maintain business records
3. Text Messaging (SMS) and Ringless Voicemail
– We do not share, sell, or rent your mobile phone number to third parties for their marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
– Message frequency: if you opt in to receive messages from us, you will generally receive up to 4 messages per month. Frequency may vary and is subject to change.
– Message and data rates may apply based on your wireless service provider’s plan.
– You may opt out of messages at any time by replying STOP to any message, or by calling or texting us at (682) 267-7517. Reply HELP for help.
– For full details, see our SMS & RVM Opt-In/Out Policy.
4. How We Share Information
We do not sell your personal information. We share information only with:
– Service providers who help us operate (e.g., telephone and messaging carriers, hosting providers, payment processors), and only as needed to deliver the service
– Legal authorities when required by law, subpoena, or to protect our rights and safety
5. Data Security
We use commercially reasonable safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information as long as needed to provide services, meet legal obligations, and resolve disputes. Call recordings and message logs are retained per our service agreements with clients.
7. Your Choices
– Opt out of marketing messages at any time (reply STOP, or contact us)
– Request access to, correction of, or deletion of your personal information by contacting us
8. Children’s Privacy
Our services are for businesses and are not directed at anyone under 18. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated “Last updated” date and are effective upon posting.
10. Contact Us
Questions about this policy or your information:
– Call or text: (682) 267-7517
– Or use the form on our Contact page
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